AI, IT or eLearning Solutions

Use the search bar next to the torch logo to get help with McNeese questions or to contact a support team member with RedShelf textbooks, Turnitin, Office 365, BigBlueButton, Respondus, SmarterProctoring, and ProctorU.

Staff and Faculty can also use their personal AI accounts to assist with technical questions. 

  Log On  Learn More About
  ChatGPT    ChatGPT and 
  Watch OpenAI demos
  Grok    X (Formerly Twitter)  Grok
  Venice   Venice
  (Use Any Device, 
  No Account Required)
  Gemini  Google Gemini
  Co-Pilot   Microsoft Co-Pilot

    When asking AI for help, staff and faculty members should let AI know the university uses: 

    For additional help contact: 

    • Office of Information Technology (M-TH  7:30 am – 5:00 pm and Friday 7:30 am – 11:30 am) by email at: helpdesk@mcneese.edu
    • eLearning department: Dr. Wendi Prater, Director of eLearning, wprater@mcneese.edu

    Please avoid sharing sensitive personal information with AI, such as:

    1. Financial Information: This includes credit card numbers, bank account details, and any other financial credentials.

    2. Identification Information: Avoid sharing sensitive identification details like social security numbers, passport numbers, or driver's license information.

    3. Passwords: Never share passwords or login credentials with AI or any other online service.

    4. Health Information: Information about medical conditions, treatments, or medications should be kept private.

    5. Personal Address or Location: Avoid sharing your home address, workplace address, or any other location details.

    6. Private Conversations: While AI respects user privacy, it's not appropriate to share deeply personal or sensitive conversations that could compromise your privacy or the privacy of others.

    7. Sensitive Images or Files: Don't upload or share any sensitive images, documents, or files that contain personal or confidential information.

    Always exercise caution and discretion when interacting with any online platform, including AI, and refrain from sharing information that could compromise your privacy or security.